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South African compensation claims training

COIDA Training
Compensation for Occupational Injuries and Diseases

Understand Compensation for Occupational Injuries and Diseases (COIDA) and know what to do when an employee is injured on duty. Learn your legal responsibilities and follow step-by-step guidance to prepare, submit and track injury and occupational disease claims through CompEasy.

Enrol Now — R1 150 Explore the Curriculum

100% online · Self-paced · Approximately 12–15 hours

CompEasy portal logo
CompEasy training includedStep-by-step guidance for submitting and following up claims
COIDA training — Compensation for Occupational Injuries and Diseases, with CompEasy claims guidance
Course feeR1 150
R1 150Course fee
12–15 hoursEstimated study time
14 modulesPlus final examination
17 illustrationsCompEasy workflows
100% onlineStudy at your own pace
When an injury on duty happens

Know your responsibilities. Know the next step.

An incident creates urgent questions: what must be recorded, who needs to be notified, which documents support the claim and how do you keep the process moving? This COIDA training course connects the South African compensation framework to those everyday decisions.

  • Understand the Compensation for Occupational Injuries and Diseases Act (COIDA) and the role of the compensation system.
  • Identify the employer, responsible role players and the applicable compensation arrangement.
  • Distinguish injury claims, occupational disease claims and parallel OHS reporting duties.
  • Prepare reliable incident facts, medical evidence and earnings information.
  • Track outstanding actions, claim status, rehabilitation and return-to-work arrangements.
Your COIDA claims workflow

From the first response
to a clear claim record

  1. 01

    Initiate

    Respond to the injury, capture accurate facts and identify the reporting route.

  2. 02

    Process

    Prepare the evidence, work through CompEasy registration and submission, and resolve outstanding information.

  3. 03

    Conclude

    Check status, document decisions, follow up the outcome and support appropriate return to work.

See the CompEasy training →
Practical portal guidance

Learn how to use CompEasy to submit and follow up a claim.

Work through an illustrated sequence that connects the claim information you prepare to the portal functions used to register cases, upload evidence and check progress.

01

Access and authority

Understand employer registration, individual user access and the authority needed to transact for the correct employer.

02

Prepare and register

Follow the injury or occupational disease route and check employer, employee, incident and exposure information.

03

Upload and submit

Identify the documents needed, select the appropriate upload category, check the transaction and retain submission evidence.

04

Track and follow up

Use claim-status enquiries, distinguish a reference from an accepted claim, and manage requests for outstanding information.

Includes 17 CompEasy illustrations and a downloadable Employer Quick Guide. Published manual screens illustrate the process; current portal layouts and official instructions may differ. CompEasy is the Department of Employment and Labour’s portal. Training is provided by OHS All 4 Skills.

Practical skills for real claims

Build a more complete, traceable claim file.

Develop the knowledge to coordinate the claims process across management, HR, payroll, OHS and medical sources.

01

Legal responsibilities

Recognise employer reporting duties and the difference between compensation administration and OHS obligations.

02

Compensation and benefits

Understand the purpose of medical treatment, disablement, earnings and fatal-claim information in the compensation process.

03

Evidence and records

Check facts, medical reports and earnings records, while handling employee information securely.

04

Follow-through

Coordinate enquiries, outstanding documents, disputes and suitable rehabilitation or return-to-work steps.

Who should attend

For the people who keep workplace claims moving.

Designed for employers, HR and payroll teams, managers, OHS practitioners, occupational health personnel and claims administrators.

ManufacturingHospitalityConstructionSawmillsWarehousing & logisticsFacilitiesCross-industry workplaces

Learn online, without a live claim

  • Study at your own pace with internet access and a current browser.
  • No live CompEasy account or real employee records are needed.
  • Optional practice uses fictional information and stays private.
  • Self-checks provide feedback; the final examination is automatically marked.
Inside the COIDA course

COIDA training from first response to claim follow-up.

Start with the compensation system, progress through reporting and CompEasy submission, then learn to track claims and support return to work.

View Course Information
Start Here · Important Student Course Information

How to study, use the resource library and complete this fully online course.

Module 1 · Understanding COIDA and the compensation system 3 lessons
  1. 1.1 COIDA and the purpose of compensation
  2. 1.2 Legislative amendments and checking commencement
  3. 1.3 Role players and the relationship with OHS legislation
Module 2 · Employer registration and compliance 3 lessons
  1. 2.1 Employer registration and the appropriate compensation arrangement
  2. 2.2 Return of Earnings and assessments
  3. 2.3 Letters of Good Standing and contractor checks
Module 3 · Who and what is covered 3 lessons
  1. 3.1 Employees and different employment arrangements
  2. 3.2 Occupational injuries and work connection
  3. 3.3 Occupational diseases and choosing the correct pathway
Module 4 · Understanding compensation and benefits 3 lessons
  1. 4.1 Medical treatment and medical costs
  2. 4.2 Disablement and earnings information
  3. 4.3 Fatal claims and circumstances affecting compensation
Module 5 · Initiate responding to an occupational injury 4 lessons
  1. 5.1 Immediate assistance and protective action
  2. 5.2 Employee and employer reporting duties
  3. 5.3 Serious incidents and parallel OHS reporting
  4. 5.4 Opening a reliable CLAIMTRAC file
Module 6 · Process registering and submitting the claim 4 lessons
  1. 6.1 CompEasy access and the claims workflow
  2. 6.2 Injury registration and the employer report
  3. 6.3 Supporting documents and submission checks
  4. 6.4 Claim references and resolving registration problems
Module 7 · Medical reports and medical administration 3 lessons
  1. 7.1 The first progress final and specialist reports
  2. 7.2 Treatment requests accounts and document uploads
  3. 7.3 Medical follow-up and confidentiality
Module 8 · Disablement earnings and employer payments 3 lessons
  1. 8.1 Absence and temporary disablement information
  2. 8.2 Employer payments reimbursement and earnings records
  3. 8.3 Coordinating HR payroll and operations
Module 9 · Occupational disease claims 3 lessons
  1. 9.1 Recognising a potential occupational disease
  2. 9.2 Reporting and registering an occupational disease
  3. 9.3 Exposure history and previous employers
Module 10 · Investigation evidence and record keeping 3 lessons
  1. 10.1 Claims enquiries and OHS investigations
  2. 10.2 Witness accounts photographs and reliable evidence
  3. 10.3 Secure accessible records and POPIA
Module 11 · Conclude tracking and finalising claims 3 lessons
  1. 11.1 Claim status and outstanding actions
  2. 11.2 Resumption of duty and final information
  3. 11.3 Administrative closure and further action
Module 12 · Rehabilitation and return to work 4 lessons
  1. 12.1 Rehabilitation responsibilities and early coordination
  2. 12.2 Clinical vocational and social rehabilitation
  3. 12.3 Accommodation and suitable work
  4. 12.4 The return to work plan and its records
Module 13 · Third parties enforcement and disputes 3 lessons
  1. 13.1 Contractors licensees and third party administrators
  2. 13.2 Inspections compliance and consequences
  3. 13.3 Corrections objections and appeals
Module 14 · Applied CLAIMTRAC case studies 8 lessons
  1. 14.1 Hospitality injury and return to work
  2. 14.2 Sawmill injury surgery and rehabilitation
  3. 14.3 Warehouse vehicle collision and disablement
  4. 14.4 Construction contractor injury and employer coordination
  5. 14.5 Manufacturing hearing loss and a disease claim
  6. 14.6 Cleaning work dermatitis and repeated exposure
  7. 14.7 Fatal incident and dependant information
  8. 14.8 Recovering a stalled claim and applying the full lifecycle
Final online examination

40 questions worth 5 marks each. Total: 200 marks. Pass mark: 80% (160 marks). Question and answer order are randomised. Automatically marked, with a certificate of completion on successful completion.

Tools to support your learning

19 A4 resources, ready when you need them.

Use the handbook, checklists and trackers to organise your thinking and apply the course lessons. Learners access these resources inside the course.

  • Student Handbook
  • Employer COIDA Compliance Checklist
  • Injury on Duty Immediate Action Guide
  • Claim Intake Sheet
  • Occupational Injury Claim Document Checklist
  • Occupational Disease Claim Checklist
  • CompEasy Employer Quick Guide
  • Claims Tracking Register
  • Outstanding Claims Follow Up Register
  • Medical Documentation Tracker
  • Contractor Letter of Good Standing Verification Checklist
  • Exposure History Information Template
  • Fatal Claim Administration Checklist
  • Return to Work Plan
  • Rehabilitation and Reintegration Checklist
  • Claim Objection and Dispute Checklist
  • Claims Record and POPIA Handling Checklist
  • Case Study Workbook
  • Evidence and Records Checklist
Take the next step

Handle the claims process with greater confidence.

Learn the COIDA framework, injury-on-duty response and CompEasy submission process. Enrol in COIDA training for R1 150.

Listed as CLAIMTRAC in the student portal.

Enrol Now — R1 150
Your questions answered

COIDA and CompEasy training FAQs

What is COIDA training?
COIDA training explains Compensation for Occupational Injuries and Diseases and the management of workplace compensation claims. This online course It explains the compensation framework, employer responsibilities and the practical claims lifecycle through Initiate, Process and Conclude.
Will I learn what to do when an employee is injured on duty?
Yes. Learn how to coordinate immediate action, record the facts, identify the relevant reporting duties, prepare the claim file and follow up medical and administrative information. The course distinguishes compensation reporting from parallel occupational health and safety duties.
Does the course include step-by-step CompEasy training?
Yes. Illustrated lessons explain authorised access, injury and occupational disease registration, checking information, preparing and uploading supporting documents, submission checks and claim-status enquiries. The course includes 17 CompEasy illustrations and a CompEasy Employer Quick Guide. Published manual screens are historical demonstrations, and current portal layouts and official instructions may differ.
Does submitting a claim guarantee compensation?
No. A submission or claim reference identifies a record or transaction. Acceptance, benefit entitlement, authorisation and payment require separate decisions and supporting evidence. The course teaches you to distinguish these stages.
Who should attend this course?
Employers, HR and payroll staff, managers, OHS practitioners, occupational health personnel and claims administrators across South African industries.
Do I need a CompEasy account or workplace documents to study?
No. You need internet access, a current browser and a PDF viewer. Private practice uses fictional facts, so a live CompEasy account and real employee records are not required.
How long does the course take and what does it cost?
The course costs R1 150. Allow approximately 12–15 hours of self-paced online study; the listed planning duration is 13 hours 30 minutes. Your actual study time depends on your experience and reading pace.
What learning materials are included?
There are 14 teaching modules with 50 teaching and case-study lessons, an opening student-information lesson, 17 CompEasy illustrations, eight worked cases, 14 ungraded self-checks, two supplementary videos and 19 A4 PDF resources, including the illustrated student handbook.
How is the course assessed?
The final online examination is automatically marked: 40 single-choice questions worth 5 marks each, 200 marks in total, and an 80% pass mark. Question and answer order are randomised. There are no learner submissions or manually marked practical tasks. A certificate of completion is available on successful completion.
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